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You can contact StudentAid BC by phone, fax or mail for information and answers to questions.
If you contact us by phone, an automated voice response system allows you to check the status of your application
24 hours a day, seven days a week. You will need your social insurance number and student loan application number to use the system. Program staff are available Monday to Friday from 8:00 a.m. to 4:30 p.m. Pacific Time.
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Walk-in and drop-box services are no longer available at the StudentAid BC office in Victoria. |
Telephone numbers
250 387-6100
B.C. Lower Mainland: 604 660-2610
Anywhere else in Canada/U.S. (toll-free): 1-800-561-1818
Fax numbers
250 356-9455
Toll-free in Canada: 1-866-312-3322
Student loan application mailing address
Ministry of Advanced Education
StudentAid BC
PO Box 9180
Stn Prov Govt
Victoria BC V8W 9H7
Application mailing instructions
Correspondence mailing address
Ministry of Advanced Education
StudentAid BC
PO Box 9173
Stn Prov Govt
Victoria BC V8W 9H7
Courier delivery address
StudentAid BC
Ministry of Advanced Education
1st fl, 835 Humboldt Street,
Victoria, BC V8V 4W8
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